Shop with confidence with easy returns at Dr.Moose

SALES RETURNS & EXCHANGES:

All Sales are Final on Sales Items during the WAREHOUSE Sale period between the dates of 13.01.25 - 17/01/25. Please choose your size and colour shirt carefully on these great deals! Happy shopping! 

Australia/ Domestic Customers:

If you are not 100% satisfied and loving your Dr.Moose garment we will be happy to receive the item back in return for store credit or item exchange or swap a different size. Shop with confidence knowing that if you purchase something and it's not right for you, we'll happily accept it back and get you set up with a different garment or credit. 

Using our Returns Portal, making a return couldn't be easier! 

Did you know:

1. We offer 30 days on exchanges and store credit - you can return an item 30 days after purchase.
2. We do not offer Refunds and offer Exchanges or Store Credit. 
3. The are no processing or restocking fees for returns.
4. If you want to exchange for another item, we will post the new item to you with free postage.
5. Please understand that we can not accept returns on Sale items, Custom items- unless faulty.

Store credit or exchange will be issued once we have received your shipped item back to Dr.Moose HQ. 

Please note the returned items must be unworn, unmarked and unwashed. 

International Customers:

Unfortunately we are not able to offer returns for anyone outside of Australia so please choose wisely and check out our sizing charts! With thanks :)

 How to return or exchange (customers within Australia):

Questions?