Shop with confidence with easy returns at Dr.Moose
If you are not 100% satisfied and loving your Dr.Moose garment we will be happy to receive the item back in return for store credit or item exchange or swap a different size. Shop with confidence knowing that if you purchase something and it's not right for you, we'll happily accept it back and get you set up with a different garment or credit.
Using our Returns Portal, making a return couldn't be easier!
Did you know:
- We offer 60 days on returns - you can return an item 60 days after purchase.
- The are no processing or restocking fees for returns.
- If you want to exchange for another item, we will post the new item to you with free postage.
- Please understand that we can not accept returns on Final Sale items, Custom items, or sizes 3xl, 4xl and 5xl (as we print them custom) - unless faulty.
Store credit or exchange will be issued once we have received your shipped item back to Dr.Moose HQ.
Please note the returned items must be unworn, unmarked and unwashed.
How to return or exchange (customers within Australia):
Simply go through the prompts in our easy to use returns portal and either select your exchange or opt for store credit.
Please email us: email@example.com
Call us: 02 6685 5825