Privacy Policy
DR MOOSE PRIVACY POLICY
Effective Date: 17.03.2026
We’re Dr Moose. We make tees, not dodgy data moves.
This policy explains what we collect, why we collect it, and how we use it, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. WHAT WE COLLECT
When you shop or hang around our site, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Order history
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Device info, IP address, browser type
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How you browse, click and interact with our site
You give us this when you:
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Place an order
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Create an account
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Sign up to emails or SMS
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Message us
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Browse the site
If you contact us, we may keep a record so we can actually help you properly next time.
2. WHY WE COLLECT IT
We use your info to:
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Get your order to your door
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Keep you updated on orders
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Reply to your questions without being useless
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Send you deals, drops and chaos (if you’ve opted in)
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Improve our website and products
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Stop fraud and sketchy behaviour
No weird stuff. No selling your soul.
3. COOKIES (THE DIGITAL KIND, NOT THE CHOC CHIP ONES)
We use cookies to make the site work better and smoother.
They help us:
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Remember what’s in your cart
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Save your preferences (like currency)
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Understand how people use the site
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Show you ads that don’t suck
You can turn cookies off in your browser, but parts of the site might chuck a tantrum.
CART TRACKING & ABANDONED CART REMINDERS
Yep… we see you leave 👀
Our site uses cookies to track what you’ve added to your cart, including when you bail before checkout.
We use this info to remind you to come back and finish the job via:
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Email
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SMS (only if you’ve given your number and said yes)
No spam vibes. Just a cheeky nudge.
4. LOCATION DATA
We may collect your approximate location based on your IP address.
We use this to:
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Show prices in your local currency
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Improve your browsing experience
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Understand where our customers are
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Serve more relevant ads
We do not track your exact GPS location. We’re not that creepy.
Some of this data may be handled by third-party platforms (like Google or Meta), and some of those operate outside Australia.
By using our site, you’re cool with this.
5. THIRD PARTIES (THE CREW WE WORK WITH)
We share info with trusted services to keep things running, like:
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Payment providers (Shopify, PayPal etc)
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Shipping companies
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Marketing platforms (Meta, Google)
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Analytics tools
Some of these are based overseas. We take reasonable steps to make sure they treat your data properly.
They’ve got their own privacy policies too.
6. MARKETING (EMAILS, SMS & GOOD STUFF)
If you opt in, we’ll send you:
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New drops
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Sales
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Restocks
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Occasional chaos
This can come via:
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Email
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SMS (including cart reminders)
You can dip anytime:
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Hit unsubscribe in emails
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Reply STOP to SMS
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Or message us
We follow the Spam Act 2003 (Cth). No shady spam blasts.
7. GOOGLE ANALYTICS & ADS
We use tools like Google Analytics to see what’s working and what’s not.
This may track things like:
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Pages you visit
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Time on site
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Device info
You can opt out here:
https://tools.google.com/dlpage/gaoptout
8. KEEPING YOUR DATA SAFE
We take reasonable steps to protect your info.
But let’s be real, no system is 100% hacker-proof. You share info at your own risk.
Keep your login details safe and don’t share them around like a group chat password.
9. HOW LONG WE KEEP IT
We keep your info only as long as we need it to:
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Run the business
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Meet legal requirements (like tax stuff)
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Sort out disputes
10. YOUR RIGHTS
You can:
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Ask what info we’ve got on you
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Ask us to fix anything that’s wrong
Just hit us up.
11. COMPLAINTS
If you think we’ve done the wrong thing with your data, tell us.
If we don’t sort it, you can contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au
12. CHANGES TO THIS POLICY
We might update this from time to time.
If it’s a big change, we’ll let you know.
13. CONTACT US
Questions, complaints, love letters: