Terms and Conditions

Last updated: 12 September 2025

1. Agreement to terms

These Terms and Conditions are a legal agreement between you and Urban Sasquatch Pty Ltd trading as Dr.Moose T Shirts. They cover your access to and use of our website at www.drmoose.com.au and any related sites or apps. By using our site, you confirm that you have read and agree to these terms. If you do not agree, please do not use the site.

We may update these terms at any time. When we do, we will change the Last updated date above. Your continued use of the site means you accept the updated terms.

Our site is intended for users who are at least 18 years old.

2. Intellectual property

Unless we state otherwise, we own or license all content on the site. This includes code, designs, images, text, graphics, audio and video, and our trademarks and logos. You may use the site and download or print content for your personal, non commercial use only. You must not copy, share, sell, publish, or exploit our content without our written permission.

3. Your promises

When you use the site you confirm that:

• The information you provide is true and kept up to date

• You have legal capacity to agree to these terms

• You will not use automated tools to access the site

• You will not use the site for any unlawful purpose

• Your use of the site will follow all applicable laws

If you provide false or incomplete information we may suspend or close your account.

4. Registration and account security

You may need an account to use some features. Keep your password confidential. You are responsible for all activity on your account. We may refuse, reclaim, or change a username if it is inappropriate or misleading.

5. Products and pricing

We try to show product colours, features, and details as accurately as possible. Displays can vary and some differences may occur. Products are subject to availability and may be withdrawn at any time. Prices may change without notice.

6. Purchases and payment

We accept Visa, Mastercard, PayPal, Shop Pay, Apple Pay, and Google Pay.
You agree to provide current and accurate billing and contact details. All prices are in AUD. Taxes and shipping are added where applicable.

You authorise us to charge your selected payment method when you place an order. We may correct pricing errors even after payment has been requested or received.

We may limit or cancel orders at our discretion, including multiple orders using the same account, payment method, or address. We may also refuse orders that appear to be for resale.

7. Returns and refunds

Please read our Returns and Exchanges Policy on the site before purchasing. Sale items are final and cannot be returned unless required by law.

8. Prohibited activities

You agree that you will not:

• Collect or harvest data from the site without permission

• Try to circumvent security or copy our content

• Harass, abuse, or harm others

• Upload malware or disruptive code

• Use scripts, bots, or data mining tools

• Impersonate another person

• Interfere with site operation or network services

• Reverse engineer site software except as allowed by law

• Create accounts by automated means or under false pretences

• Use the site to compete with us or for any unauthorised commercial purpose

9. Your content and contributions

If you post or submit content on the site, you are responsible for it. Your content must not infringe the rights of others, break the law, or include abusive or offensive material. Contributions may be visible to others and may be treated as non confidential.

10. Licence you grant to us

When you submit content, you grant us a worldwide, royalty free licence to use, host, copy, display, modify, and share that content for any purpose related to the site and our business. You confirm you have all rights needed to grant this licence. You retain ownership of your content.

We may edit, move, or remove content at our discretion. We are not required to monitor user content.

11. Reviews

If you leave a review you should have first hand experience with the product or service. Reviews must not include offensive language, discrimination, illegal content, or false statements. We may accept, reject, or remove reviews at our discretion. By posting a review you grant us a licence to use it as described above.

12. Submissions and feedback

Ideas, suggestions, comments, or other feedback you provide about our site or products are non confidential. We may use them for any lawful purpose without compensation to you.

13. Third party sites and content

The site may link to third party websites or show third party content. We do not control or endorse third party sites or content and are not responsible for them. Your use of third party sites is at your own risk and subject to their terms and privacy policies.

14. Site management

We may monitor the site, take action against violations, restrict access, remove content, and manage the site to protect our rights and to keep the site functioning properly.

15. Privacy

Please read our Privacy Policy at https://drmoose.com.au/pages/privacy-policy-terms-and-conditions. By using the site you agree to that policy, including the transfer and processing of your data in Australia.

16. Copyright concerns

If you believe content on the site infringes your copyright, please contact us using the details in the Contact us section. You may be liable for damages if you knowingly make false claims.

17. Term and termination

These terms apply while you use the site. We may suspend or end your access at any time and for any reason, including breach of these terms. If we suspend your account, you must not create another account without our permission. We may also take legal action where appropriate.

18. Changes and availability

We may change or remove content or discontinue parts of the site or our offerings at any time. We try to keep the site available but cannot promise uninterrupted access. We are not liable for any loss caused by downtime or changes.

19. Governing law

These terms are governed by the laws of Australia. The courts of Australia have exclusive jurisdiction for any dispute, subject to the additional rights in the next clause.

20. Dispute resolution

You agree to submit disputes related to these terms to the courts of Australia. We may also bring proceedings in the courts of your country of residence or, if you use the site in the course of trade, in the jurisdiction of your principal place of business.

21. Corrections

From time to time the site may contain errors or omissions. We may correct or update information at any time without notice.

22. Disclaimer

The site is provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non infringement. We do not guarantee that the site will be accurate, complete, secure, free of viruses, or available at all times. Use your best judgement when interacting with any content or third party services.

23. Limitation of liability

To the fullest extent permitted by law, we and our directors, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, revenue, or data, arising from your use of the site, even if we were advised of the possibility of such loss.

24. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, damages, costs, and expenses, including legal fees, arising from your content, your use of the site, your breach of these terms, or your violation of the rights of others. We may assume the defence of any claim and you agree to cooperate with us.

25. User data

We keep certain data you transmit to manage site performance and your use of the site. Although we perform routine backups, you are responsible for your own data. We are not liable for loss or corruption of data.

26. Electronic communications and signatures

By visiting the site, emailing us, or completing forms, you agree to receive electronic communications from us. You agree that electronic records and signatures have the same legal effect as paper records and handwritten signatures.

27. General

These terms and any policies referenced on the site are the entire agreement between you and us. If any part is found unlawful or unenforceable, the rest remains in effect. We may assign our rights and obligations at any time. No partnership or agency relationship is created by your use of the site. Our failure to enforce a right is not a waiver.

28. Contact us

Urban Sasquatch Pty Ltd
48 Jonson Street
Byron Bay NSW 2481
Australia
Phone: 02 6685 5825
Email: drmoose@drmoose.com.au

For our full Terms & Conditions please click on the link below:

https://app.termly.io/policy-viewer/policy.html?policyUUID=b9dce125-dc4e-4fd3-93d2-a694c9988cc6

Mobile Terms of Service

Dr Moose

Last updated: Sept. 24, 2024

The Dr Moose mobile message service (the "Service") is operated by Dr Moose (“Dr Moose”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Dr Moose’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Dr Moose through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Dr Moose. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to DrMoose or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Dr Moose mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Dr.Moose or email drmooset@drmoose.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.